Support for kingwin USI-2535U3 (Sata to USB3 adapter)?

[Greg Freemyer]

On Sat, Feb 2, 2013 at 12:06 AM, Greg Freemyer <greg.freemyer at gmail.com> wrote:
> All,
>
> This might be a project for someone to add kernel support for a low
> cost piece of equipment ($20 at my local store).
>
> ==
> I just bought a kingwin USI-2535U3 (USB3 to Sata adapter) and it is
> not showing up on my opensuse 12.2 system at all.  I've got a 3.4.11
> kernel on it.
>
> This is the adapter: http://www.ramplus.com/uskiusb30tos.html
>
> dmesg isn't even showing any output at all when I plug it in. lsusb is
> also not showing anything different with it connected vs. not
> connected.
>
> There is a blue light on the unit showing it is getting power.
>
> It doesn't claim linux support, but I'm finding it hard to believe
> that.  How can I troubleshoot this to see what's going on.
>
> fyi: i actually bought 2 of these, but I have only opened one in case
> I need to return them for a refund.  I don't have a handy way to test
> it with windows, so I'd prefer to test just with linux.
>
> Thanks
> Greg

Actually I'm having 2 separate problems:

1) I have a USB3 port on my laptop that has worked in the past, but is
now not seeing anything from opensuse with a 3.4 kernel.

2) I have another USB3 port on the same laptop that is working.  With
it I at least get some dmesg output when I connect the kingwin:

[236458.796086] xhci_hcd 0000:04:00.0: ERROR: unexpected command
completion code 0x0.
[236463.995421] xhci_hcd 0000:04:00.0: Timeout while waiting for
address device command
[236464.196428] usb 4-1: device not accepting address 11, error -62
[236466.476660] xhci_hcd 0000:04:00.0: ERROR: unexpected command
completion code 0x0.
[236466.677534] usb 4-1: new SuperSpeed USB device number 12 using xhci_hcd
[236466.692827] usb 4-1: New USB device found, idVendor=05e3, idProduct=0731
[236466.692838] usb 4-1: New USB device strings: Mfr=3, Product=4,
SerialNumber=5
[236466.692844] usb 4-1: Product: USB to S-ATA
[236466.692849] usb 4-1: Manufacturer: Genesyslogic
[236466.692854] usb 4-1: SerialNumber: 0000000000000013
[236466.694884] scsi16 : usb-storage 4-1:1.0

The connected disk still does not show up.

I have never worked with the usb subsystem.  I would really like to
get this device to work because of its size.  ie. it is very small and
portable.

Any trouble shooting of kernel updating advice appreciated.

Thanks
Greg