Microsoft wireless usb mouse frequently fails to detect in ubuntu 15.10/16.04

[Alan Stern]

On Thu, 21 Apr 2016, rootsr wrote:

> Hello all,
> 
> I am using ubuntu 16.04 (upgraded yesterday from 15.10) on Dell
> inspiron 15 3000 series (core i7). While using Microsoft wireless
> mouse, it fails to detect most of the time. The issue is not there
> when I use the same mouse in Windows / other linux distro / TV / PS4
> etc.

Do you run those other tests on the Dell Inspiron or on other machines?

> Here is the Kernel log for the failure. 
> ----------------------------------------------------
> [   74.186391] usb 1-1.3: new full-speed USB device number 7 using ehci-pci
> [   74.258396] usb 1-1.3: device descriptor read/64, error -32
> [   74.434356] usb 1-1.3: device descriptor read/64, error -32
> [   74.610315] usb 1-1.3: new full-speed USB device number 8 using ehci-pci
> [   74.682322] usb 1-1.3: device descriptor read/64, error -32
> [   74.858322] usb 1-1.3: device descriptor read/64, error -32
> [   75.034320] usb 1-1.3: new full-speed USB device number 9 using ehci-pci
> [   75.446330] usb 1-1.3: device not accepting address 9, error -32
> [   75.518334] usb 1-1.3: new full-speed USB device number 10 using ehci-pci
> [   75.926331] usb 1-1.3: device not accepting address 10, error -32
> [   75.926400] usb 1-1-port3: unable to enumerate USB device
> [   93.835769] usb 1-1.3: new full-speed USB device number 11 using ehci-pci
> [   93.908028] usb 1-1.3: device descriptor read/64, error -32
> [   94.084569] usb 1-1.3: device descriptor read/64, error -32
> [   94.261110] usb 1-1.3: new full-speed USB device number 12 using ehci-pci
> [   94.333337] usb 1-1.3: device descriptor read/64, error -32
> [   94.509893] usb 1-1.3: device descriptor read/64, error -32
> [   94.686342] usb 1-1.3: new full-speed USB device number 13 using ehci-pci
> [   95.095548] usb 1-1.3: device not accepting address 13, error -32
> [   95.167686] usb 1-1.3: new full-speed USB device number 14 using ehci-pci
> [   95.576740] usb 1-1.3: device not accepting address 14, error -32
> [   95.576848] usb 1-1-port3: unable to enumerate USB device
> -----------------------------------------------------------------
> 
> After multiple connect/disconnect of the wireless dongle, it finally detects. Here is the detection log.
> ------------------------------------------------------
> [  110.221269] usb 1-1.3: new full-speed USB device number 15 using ehci-pci
> [  110.319427] usb 1-1.3: New USB device found, idVendor=045e, idProduct=0745
> [  110.319431] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
> [  110.319433] usb 1-1.3: Product: Microsoft® 2.4GHz Transceiver v8.0
> [  110.319435] usb 1-1.3: Manufacturer: Microsoft
> [  110.361146] usbcore: registered new interface driver usbhid
> [  110.361151] usbhid: USB HID core driver
> [  110.380274] input: Microsoft Microsoft® 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.0/0003:045E:0745.0002/input/input14
> [  110.433886] hid-generic 0003:045E:0745.0002: input,hidraw1: USB HID v1.11 Keyboard [Microsoft Microsoft® 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input0
> [  110.434274] input: Microsoft Microsoft® 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.1/0003:045E:0745.0003/input/input15
> [  110.489634] hid-generic 0003:045E:0745.0003: input,hidraw2: USB HID v1.11 Mouse [Microsoft Microsoft® 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input1
> [  110.500335] input: Microsoft Microsoft® 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.2/0003:045E:0745.0004/input/input16
> [  110.553640] hid-generic 0003:045E:0745.0004: input,hiddev0,hidraw3: USB HID v1.11 Device [Microsoft Microsoft® 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input2
> -------------------------------------------------------------
> 
> I am not sure of this weird behaviour. Is there some issue with
> ubuntu kernel for input device? or is there a problem with microsoft
> mouse driver?

As far as I can tell, this is a hardware problem.  Not a software 
problem.

Alan Stern