Microsoft wireless usb mouse frequently fails to detect in ubuntu 15.10/16.04

Shekhar arya shadowcat.arya at gmail.com
Thu Apr 21 00:56:23 EDT 2016


++ adding ubuntu kernel team

On Thu, Apr 21, 2016 at 10:23 AM, rootsr <shadowcat.arya at gmail.com> wrote:

> Hello all,
>
> I am using ubuntu 16.04 (upgraded yesterday from 15.10) on Dell inspiron
> 15 3000 series (core i7). While using Microsoft wireless mouse, it fails to
> detect most of the time. The issue is not there when I use the same mouse
> in Windows / other linux distro / TV / PS4 etc.
> Here is the Kernel log for the failure.
> ----------------------------------------------------
> [   74.186391] usb 1-1.3: new full-speed USB device number 7 using ehci-pci
> [   74.258396] usb 1-1.3: device descriptor read/64, error -32
> [   74.434356] usb 1-1.3: device descriptor read/64, error -32
> [   74.610315] usb 1-1.3: new full-speed USB device number 8 using ehci-pci
> [   74.682322] usb 1-1.3: device descriptor read/64, error -32
> [   74.858322] usb 1-1.3: device descriptor read/64, error -32
> [   75.034320] usb 1-1.3: new full-speed USB device number 9 using ehci-pci
> [   75.446330] usb 1-1.3: device not accepting address 9, error -32
> [   75.518334] usb 1-1.3: new full-speed USB device number 10 using
> ehci-pci
> [   75.926331] usb 1-1.3: device not accepting address 10, error -32
> [   75.926400] usb 1-1-port3: unable to enumerate USB device
> [   93.835769] usb 1-1.3: new full-speed USB device number 11 using
> ehci-pci
> [   93.908028] usb 1-1.3: device descriptor read/64, error -32
> [   94.084569] usb 1-1.3: device descriptor read/64, error -32
> [   94.261110] usb 1-1.3: new full-speed USB device number 12 using
> ehci-pci
> [   94.333337] usb 1-1.3: device descriptor read/64, error -32
> [   94.509893] usb 1-1.3: device descriptor read/64, error -32
> [   94.686342] usb 1-1.3: new full-speed USB device number 13 using
> ehci-pci
> [   95.095548] usb 1-1.3: device not accepting address 13, error -32
> [   95.167686] usb 1-1.3: new full-speed USB device number 14 using
> ehci-pci
> [   95.576740] usb 1-1.3: device not accepting address 14, error -32
> [   95.576848] usb 1-1-port3: unable to enumerate USB device
> -----------------------------------------------------------------
>
> After multiple connect/disconnect of the wireless dongle, it finally
> detects. Here is the detection log.
> ------------------------------------------------------
> [  110.221269] usb 1-1.3: new full-speed USB device number 15 using
> ehci-pci
> [  110.319427] usb 1-1.3: New USB device found, idVendor=045e,
> idProduct=0745
> [  110.319431] usb 1-1.3: New USB device strings: Mfr=1, Product=2,
> SerialNumber=0
> [  110.319433] usb 1-1.3: Product: Microsoft® 2.4GHz Transceiver v8.0
> [  110.319435] usb 1-1.3: Manufacturer: Microsoft
> [  110.361146] usbcore: registered new interface driver usbhid
> [  110.361151] usbhid: USB HID core driver
> [  110.380274] input: Microsoft Microsoft® 2.4GHz Transceiver v8.0 as
> /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.0/0003:045E:0745.0002/input/input14
> [  110.433886] hid-generic 0003:045E:0745.0002: input,hidraw1: USB HID
> v1.11 Keyboard [Microsoft Microsoft® 2.4GHz Transceiver v8.0] on
> usb-0000:00:1d.0-1.3/input0
> [  110.434274] input: Microsoft Microsoft® 2.4GHz Transceiver v8.0 as
> /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.1/0003:045E:0745.0003/input/input15
> [  110.489634] hid-generic 0003:045E:0745.0003: input,hidraw2: USB HID
> v1.11 Mouse [Microsoft Microsoft® 2.4GHz Transceiver v8.0] on
> usb-0000:00:1d.0-1.3/input1
> [  110.500335] input: Microsoft Microsoft® 2.4GHz Transceiver v8.0 as
> /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.2/0003:045E:0745.0004/input/input16
> [  110.553640] hid-generic 0003:045E:0745.0004: input,hiddev0,hidraw3: USB
> HID v1.11 Device [Microsoft Microsoft® 2.4GHz Transceiver v8.0] on
> usb-0000:00:1d.0-1.3/input2
> -------------------------------------------------------------
>
> I am not sure of this weird behaviour. Is there some issue with ubuntu
> kernel for input device? or is there a problem with microsoft mouse driver?
>
>
> regards
>  -Shekhar
>
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